All members are required to pay a $50 bond. This bond is refundable upon leaving the toy library provided duty obligations are fulfilled and all toys are returned intact (no duty is required for a 3-month casual membership).
To be eligible for a refund, members must complete five duties per year: one per quarter in the toy library, plus one duty at a special event (such as stocktake, fundraising or promotional events). Members may choose a date and time that suits them for duty and must register on the roster on BH@TL Connect. Members who do not register will have their name automatically assigned to a borrowing session.
Duty involves arriving 10 minutes early to assist in setting up (unpacking the toys and setting up tables), assisting with returning toys during the session, then helping pack up at the end of the borrowing session.
If a member does not complete their duty requirements, the bond will not be refunded upon departure from the toy library. Bonds will be refunded at the discretion of the Box Hill Area Toy Library committee.
As well as completing duties, members are asked to return all toys in a clean and intact state. Toys should be wiped with a wet cloth and mild cleaner (Spray and Wipe or similar) before being returned. Costumes and soft toys should be washed inside out (where appropriate) by hand or on a delicate cycle. If a toy code has rubbed off, please rewrite using a permanent marker before returning.
When returning toys, please get them checked by the duty volunteers and then take the time to put toys back on the shelves in the correct location.
If you borrow a toy and notice the toy, or a part of it, is damaged, missing or not functioning as it should, please use our website to lodge a report within 48 hours of borrowing the toy. Reports lodged outside of the 48hrs window will not be accepted and the member will be held responsible and fines applicable.
Members are responsible for ensuring the toys they borrow are appropriate for their child’s stage of development and are used in a safe manner. This also includes abiding by Victorian law with regards to bicycle helmets which must be worn by all children when riding bicycles or scooters. Helmets are a member’s responsibility; we do not provide safety helmets for hygiene reasons.
Toys are checked by volunteers on return. If pieces are identified as missing or broken that were not previously recorded, these are the responsibility of the borrowing member.
If a member loses a piece of a toy, they will be asked to re-borrow the toy in an effort to locate the piece. If the piece is still not found, the member will be charged a fine which can be refunded upon the return of the piece.
Fines for lost or broken toys are - $5 per piece.
If missing or broken pieces leave a toy unusable, the session coordinator will remove the toy from the library. Efforts will be made by the Box Hill Area Toy Library committee to replace or repair pieces.
Where missing or broken pieces are not available or are very costly, the Box Hill Area Toy Library committee has the right to determine the fine or replacement cost, which will be charged to the borrowing member.
Members will generally have to pay the full toy replacement cost where:
The Box Hill Area Toy Library ("Provider") is pleased to make bicycles and scooters available to subscribers ("the Service").
As a subscriber to the Service you acknowledge that there are dangers and risks inherent with bicycle and scooter riding (the “Activity”) to which any child under your supervision ("Your Child") may be exposed.
The Provider does not provide protective clothing or bicycle helmets and it is your responsibility to ensure that Your Child wears a helmet at all times and is otherwise appropriately attired when participating in the Activity. You agree that Your Child will participate in the Activity at your own risk. You also agree to voluntarily assume responsibility for supervising the Activity and any injury, death or property damage you or Your Child may suffer or cause as a result of participating in the Activity.
To the maximum extent possible at law, you (both in your personal capacity and on behalf of Your Child) agree to release, hold harmless and indemnify the Provider and its respective officers, employees, servants, agents and contractors (the “Indemnified Persons”) against all actions, claims, suits, costs, expenses, demands and damages suffered or incurred by the Indemnified Persons or any one or more of them by reason of, or in respect of, or in any manner whatsoever arising out of, or caused by, your use of the Service or Your Child's participation in the Activity.
You agree that you are subscribing to the Service on the express condition that the Provider:
(a) will, under no circumstances be liable or responsible in any manner whatsoever for any death, loss, accident, damage or injury to you, Your Child or any of your servants, agents, contractors, visitors or invitees or any other person whatsoever (“Related Party”) which may happen as a result of your use of the Service or Your Child participating in the Activity; and
(b) will not incur or be under any liability whatsoever to you, Your Child, or to any Related Party for any loss, damage or injury to or in respect of any of your property or of any Related Party’s property.
The Provider is not liable to you, Your Child or any Related Party in respect of any indirect or consequential loss. For the avoidance of doubt, ‘consequential loss’ means loss or damage arising from a breach of contract, tort (including negligence), under statute or any other basis in law or equity of an indirect or consequential nature including, but without limitation, loss of profits, loss of revenue, loss or denial of opportunity, loss of goodwill, loss of business reputation, future reputation or publicity, damage to credit rating and indirect, remote, abnormal or unforeseeable loss, or any similar loss whether or not in the reasonable contemplation of the parties.